Is the https://users.scala-lang.org/ site down?

I get the following message upon opening the link:

Oops

The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience.

Detailed information about the error was logged, and an automatic notification generated. We’ll take a look at it.

No further action is necessary. However, if the error condition persists, you can provide additional detail, including steps to reproduce the error, by posting a discussion topic in the site’s feedback category.

The console (F12) says:

GET
https://users.scala-lang.org/
[HTTP/2 500  190ms]

Is this happening to anyone else ?

3 Likes

It seems a bug after updating discourse, it works after clearing caches. Not sure if we can fix that. Unless we would downgrade to the previous version :thinking:

The issue is here Users forum is unreachable (error 500) · Issue #1947 · scala/scala-lang · GitHub

1 Like

There is a bug report here: Users forum is unreachable (error 500) · Issue #1947 · scala/scala-lang · GitHub

It was discovered that if you clear your whole website cache it works again, but it requires you nuking history, cookies etc for a whole website. I discovered that it works, but when I close the tab and reopen it, the issue returns, so at least I would have to do it every time (clear cache, log in, read/post, repeat).

4 Likes

I have the same issue for the Scala Users and Teachers forums, but not the Contributors forum for some reason.

On the GH issue there’s a comment by fsalvi, that contributors.scala-lang.org was not updated when it was discovered that users.scala-lang.org has this issue (and that downgrade is not an option).

Yes, I saw the problem again this time after trying again to update discourse. I don’t have much log except this “500 Internal Server Error” in rails. I’ll report this problem to discourse.
I didn’t update contributors.scala-lang.org, so this one is still running the previous version.

It’s not possible do downgrade (and also for security reasons), only to update.

Wow – if that’s true, it renders the Users Forum essentially useless. I’m a bit reluctant to blow away my cache even once (just an annoying bit of ceremony); doing so frequently is a non-starter.

2 Likes

I only deleted the site specific cache (by clicking on the button on the left of the url field) and restarted Chrome. That did it for me. I had no problem accessing scala-users since.

Whenever I want to access users in a new browser session, I need to clear my cookies again. Clearing site specific cookies seems to be enough. I have cleaned all site specific local data once, but I have seen no difference - still there is 500 error in a new session.

1 Like

I have the same problem, using Safari. Clearing cookies for that site lets me in, but the problem quickly comes back.

Indeed, clearing cookies suffice, but imho the site is completely unusable (and would certainly scare newcomers away).

it worked for me too